Every department that tours our Sioux Falls facility says a version of the same thing: “I didn’t realize there was this much to it.” Here is the walking route — consider it the preview for a visit worth making.
Stop 1: intake
Every garment is logged against its manifest, serial-verified, and triaged before anything touches water. This table is where your records connect to your gear — accuracy here is accuracy everywhere downstream.
Stop 2: the wash floor
XtractPro extraction equipment running validated programs on treated water — different cycles for different gear systems and contamination classes. Visitors expect washing machines; they find process control.
Stop 3: drying
Controlled-temperature drying sized for fleet volume — because a liner shipped damp is a failure we refuse to ship.
Stop 4: inspection bays
Bright light, big tables, trained eyes: liner separation, layer-by-layer evaluation, and testing equipment for the calls a visual cannot make. This is where the compliance decisions actually happen.
Stop 5: the repair benches
Industrial machines, manufacturer-spec materials in stock, and seamsters who match factory construction stitch for stitch. The most photographed stop on every tour.
Stop 6: documentation
Where per-garment records get built and your department’s file gets its backbone. Less dramatic than the benches; more valuable in an audit.
FAQ
How long does a tour take?
About an hour, questions included — truck committees and gear officers get the most from it. Book a slot here.
Can’t travel — alternatives?
Start with the process page and this post — then call with questions; we will video-walk anything you want to see.